Guest Services

Relax and leave the hard work to us

For those who wish to indulge in a touch of luxury we have a range of exclusive guest services available. Our complete concierge service is here to help give you a more memorable holiday or simply help you focus on the things that you enjoy most about Mallorca.

Being able to relax on holiday should be your number one priority, we are here to help you achieve it.


Concierge Service

As well as our concierge service, below are some of the additional guest services that we have to offer.

Yacht Charter

Explore many of Mallorca's secluded bays in style by chartering a luxury yacht. We can recommend all of the most beautiful places to visit.

Private Jet Charter

Private jet charter or private helicopter charter is the ultimate in luxury travel. We work with a world leading private jet charter company enabling us to arrange flexible flights for any number of passengers to any destination in the world whether for business or leisure.

Catering Service and Events

We can provide catering for all group sizes. If you would like a private chef to come and cook for a small dinner party or if you have a large event such as a wedding, we can organise this for you.

Babysitting

Our babysitter is a qualified nursery assistant and has lots of experience working with children. She can care for your children, day or night.

Airport Transfers

Just give us your flight number and we will take care of the rest. Rates depend on pick-up and drop-off location.

Cycle Hire

With stunning views and smooth roads, Mallorca is an amazing destination to go cycling, so much so that the Pro's come here.

Spa Treatments

For that feeling of ultimate relaxation, be pampered with a selection of spa treatments. We work with an experienced Massage and Holistic Beauty Therapist offering organic mobile bespoke treatments in Mallorca. With over 15 years’ experience she has worked in various luxurious spas such as La Residencia Hotel in Deia, Hotel Valldemossa, The Mandarin Oriental in London and managed the treatment rooms of Fortnum & Mason, London.

Private Security

Personal security is high priority for some clients. We can provide private security on various levels including Bodyguards or Close Protection Operatives to full scale security teams and drivers. Whether at your home or work our security partner can monitor visitors, patrol properties, provide security screening of personnel and implement or upgrade existing CCTV equipment.

VIP Transport

If you would like to travel in style, we can arrange for a luxury private vehicle and experienced driver to transport you wherever you want to go.

Pet Care

If you need to go out for the day without your pets, we can look after them for you and ensure they get the level of attention that they need.

Laundry Service

Your time in Mallorca is too precious to be doing the washing, leave it to us.

Shopping

Whether you require a full grocery shop or just a few bits, provide us with your shopping list and we will collect it for you or your guests.

Our Welcome Packages

You may wish to choose from one of our convenient welcome packs, or just send us your shopping list before you leave home and we will ensure everything you require is in place prior to arrival. Should you require something a little more special, then just let us know and we will do our utmost to organise it for you. Below are the most popular welcome packages that we provide. We also work closely with a private chef and a catering company so if you would enjoy a traditional Spanish supper on arrival, please also visit our private catering page for more information.

  • ESSENTIAL WELCOME PACKAGE
  • €35/ per package

    • Water (9L), Milk (1L), Orange Juice (1L), Tea, Instant Coffee
    • Baguette, Sliced Loaf, Butter and Jam
    • White Sugar, Table Salt and Black Pepper
    • Oranges and Apples

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  • ADVANCED WELCOME PACKAGE
  • €80/ per package

    • Water (9L), Milk (1L) and Orange Juice (1L), Tea, Instant and Ground Coffee
    • Baguette, Sliced Loaf, Butter and Jam, Granola
    • White and Brown Sugar, Table Salt and Black Pepper, Tomato Ketchup (Heinz) and Mayonnaise (Hellmans)
    • Oranges, Apples, Lemon, Bananas, Strawberries
    • Tomatoes, Lettuce, Onions, Potatoes, Peppers Garlic, Mushrooms, Carrots
    • Mahón Cheese, Eggs and Jamon Cocido, Tortilla

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  • ULTIMATE WELCOME PACKAGE
  • €190/ per package

    • Water (9L), Milk (1L), Premium Juice (2L), Tea, Instant and Ground Coffee
    • Baguette, Seeded Loaf, Butter and Jam, Granola
    • White and Brown Sugar, Table Salt and Black Pepper, Tomato Ketchup (Heinz) and Mayonnaise (Hellmans)
    • Oranges, Apples, Lemon, Bananas, Strawberries
    • Tomatoes, Lettuce, Onions, Potatoes, Peppers Garlic, Mushrooms, Carrots
    • Mahón Cheese, Eggs, Jamon Cocido and Tortilla
    • Alioli, Extra Virgin Olive Oil, Olives, Gherkins, Chorizo, Iberico Ham, Pimientos de Padrón
    • Estrella Beers (12 x 330 mL), Bottle of Red Wine and Bottle of White Wine, Coca Cola (12 x 330 mL)
    • Fairy Liquid, Washing detergent (Aerial), Dishwasher Tablets (Finish PB), Bin bags, Foil, Cling film, Dish Cloths, Toilet Rolls (12), Kitchen Rolls (4)
    • Shampoo, Conditioner, Shower Gel, Deodorant
    • Special Occasion? Add Champagne, Flowers or Chocolates(additional charge)

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